Home 2018 Forums Crumble Support CBB Issues Reply To: CBB Issues

Helen Roberts

Hi, sorry for the delay in getting back to you!

In the photo you attached it looks like the battery box is wired to the Crumble backwards: positive-to-negative and vice versa. This shouldn’t have damaged the Crumble as it has internal protection, but it would explain why your motors & sparkles are not receiving power.

Please let me know if it still doesn’t work after switching the leads round!